Contact Support

Get in Touch

Have questions about our services? Need help with a transaction? Our support team is here to help you 24/7.

Send us a Message

Fill out the form and we'll respond as soon as possible.

Office Location

PinGuarantee HQ

Block B, North Park, Black River Park

Observatory, Cape Town, Western Cape, 7925

South Africa

Business Hours

Mon - Fri9:00 AM - 6:00 PM
Saturday10:00 AM - 4:00 PM
SundayClosed

Emergency support 24/7

Frequently Asked

How quickly do you respond?

We respond within 2-4 hours during business hours, and within 24 hours on weekends.

Can I get help with active transactions?

Yes, our priority support team resolves urgent issues within 30 minutes.